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Infringement Policy

At Epic Ensemble, we are committed to upholding the highest standards of intellectual property rights and respecting the creative work of others. We take allegations of infringement seriously and strive to ensure that our platform remains a space where original and lawful content is respected and protected. This policy outlines how we handle claims of intellectual property infringement and the steps we take to address such concerns.

1. Intellectual Property Rights

Our website features a diverse range of trendy phone lanyards and accessories, and we respect the intellectual property rights of creators and owners. This includes, but is not limited to, copyrights, trademarks, and patents. We expect our users and partners to also adhere to these rights and refrain from using any content that infringes on someone else’s intellectual property.

2. Reporting Infringement

If you believe that your intellectual property rights have been infringed upon through our website, we encourage you to promptly notify us. Please provide a detailed notice that includes the following information:

  • Identification of the Work: Clearly identify the copyrighted work or intellectual property that you believe has been infringed.
  • Location of the Infringing Material: Provide specific details regarding the location of the infringing material on our website (e.g., URL or product listing).
  • Contact Information: Include your full name, contact information, and, if applicable, your representative’s contact information.
  • Affirmation of Ownership: A statement affirming that you are the owner of the intellectual property or are authorized to act on behalf of the owner.
  • Signature: An electronic or physical signature of the person authorized to act on behalf of the owner of the intellectual property.

Please send your notice of infringement to [email protected]. We will review the information provided and take appropriate action, which may include removing the infringing content or disabling access to it.

3. Response to Infringement Claims

Upon receiving a valid infringement notice, we will promptly investigate the claim. We may take one or more of the following actions:

  • Removal of Content: If we determine that the content in question infringes on your intellectual property rights, we will remove or disable access to the material.
  • Notification to the User: We may notify the user who posted the allegedly infringing content, providing them with an opportunity to respond or contest the removal.
  • Review and Resolution: We will work to resolve the dispute in a fair and timely manner. If necessary, we may consult legal counsel or engage in further communication with the involved parties.

4. Counter-Notices

If you are a user whose content has been removed or disabled due to an infringement claim and you believe that the removal was in error, you may submit a counter-notice. Your counter-notice should include:

  • Identification of the Removed Content: Provide the exact location of the content that was removed or disabled.
  • Statement of Good Faith: A statement affirming that the content was removed as a result of a mistake or misidentification.
  • Contact Information: Your full name, contact information, and, if applicable, your representative’s contact information.
  • Signature: An electronic or physical signature of the person authorized to act on behalf of the user.

Please send your counter-notice to [email protected]. We will review your counter-notice and may restore the content if we determine that it was wrongfully removed.

5. Repeat Infringements

We take repeat infringements seriously. Users who repeatedly infringe on intellectual property rights may face permanent suspension or termination of their accounts. We reserve the right to take appropriate legal action if necessary.

6. Limitation of Liability

Epic Ensemble will not be liable for any claims, damages, or losses arising from or related to the removal or disabling of content based on an infringement notice. Our role is to facilitate the resolution of disputes and ensure compliance with intellectual property laws.

7. Contact Us

If you have any questions about our Infringement Policy or need to report a potential infringement, please contact us at [email protected]. We are dedicated to addressing your concerns and maintaining the integrity of our platform.

Thank you for your cooperation and understanding as we work to protect the rights of intellectual property creators and ensure a respectful and lawful online environment.