EPICENSEMBLESALE

At Epic Ensemble, we believe that your shopping experience should be as effortless and enjoyable as possible, from the moment you browse our trendy phone lanyards and accessories to the day they arrive at your door. Our shipping policy is designed to be straightforward and customer-friendly, ensuring you get your favorite products without a hitch.

Free Shipping on Orders Over $54.99

We’re excited to offer free shipping on all orders over $54.99! This is our way of saying thank you for choosing Epic Ensemble and for making us a part of your style journey. Whether you’re picking up a single item or treating yourself to a whole collection, we’ll cover the shipping costs once your cart reaches $54.99.

Flat Rate Shipping for Smaller Orders

For orders under $54.99, we charge a simple, flat rate shipping fee of $6.99. This helps us ensure that your items are packaged with care and delivered to you as quickly as possible, no matter the size of your order.

Processing Times

We know you’re excited to receive your new accessories, and we’re just as eager to get them to you! Please allow 1-2 business days for us to process your order. During this time, we carefully prepare your items for shipment, ensuring everything is perfect before it leaves our hands.

Delivery Times

Once your order is processed, it’s on its way to you! Delivery times typically range from 5-10 business days, depending on your location. We work with reliable shipping partners to ensure your package arrives safely and on time.

Please note that during peak seasons or due to unforeseen circumstances, there may be slight delays. We appreciate your patience and understanding in these instances and are always here to assist if you have any concerns about your delivery.

Tracking Your Order

We want you to stay informed every step of the way. As soon as your order is shipped, we’ll send you a tracking number via email. This allows you to monitor your package’s journey from our warehouse to your doorstep, so you’ll know exactly when to expect your new favorite accessories.

International Shipping

Currently, we focus on delivering our products within select regions. If you’re interested in placing an order from outside these areas, please reach out to us at [email protected] for more information on availability and shipping options.

Issues with Your Order?

Your satisfaction is our top priority. If you encounter any issues with your order—whether it’s a shipping delay, a damaged item, or anything else—please don’t hesitate to contact our support team at [email protected]. We’re here to make things right and ensure you have a positive shopping experience with us.

Thank you for shopping with Epic Ensemble! We’re thrilled to have you as part of our community and look forward to seeing how you style your new accessories.